The conversion of obsolete office buildings to new uses is a growing trend in many markets, especially in dense urban centers. Unfortunately, properties under reconstruction can continue to incur hefty property tax bills, even when the asset lacks a rent stream to help offset the owner’s costs. The right arguments can help these taxpayers reduce their property tax liability during a building conversion, however, and set the stage for an accurate, fair assessment of the asset’s adjusted market value under its new use. The taxpayer’s challenge is to understand how reconstruction affects market value and to show assessors how those forces affect taxable value. Obsolescence and opportunity Demand for office space was already faltering when the COVID-19 pandemic accelerated occupancy declines. Since then, remote work and space sharing among office workers has further reduced the amount of offices companies need, with many tenants returning space to property owners as leases mature. Normally, appraisers value multitenant office buildings under an income approach, attributing rental income per square foot as a starting point for valuation. When the space loses market viability, the per-square-foot rent variable declines and lowers the net valuation for tax purposes. Expanding this result over an entire central business …
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Scammers lurk in the background of virtually every industry, and the multifamily sector is no exception. Some renters will leap at the chance to exploit loopholes in the system and take advantage of unprepared landlords. “As a baseline definition, we classify rent fraud as any act of intentional deception by a renter to deceive the property owners to gain financial or personal benefit,” says Josh Albrechtsen, senior vice president and general manager of front office solutions at RealPage. “Fraud is evolving constantly. This is not a one-and-done problem solve. The trends and behaviors of the fraudsters indicate an ongoing chess match.” Unfortunately, renter fraud is increasingly common. In January, the National Multifamily Housing Council (NMHC) released the results of a fraud survey, which collected responses from 75 property owners, developers and managers. A whopping 93 percent of survey respondents stated that they had experienced fraud over the past 12 months. Additionally, 71 percent of respondents had encountered increased fraud activity in the last year. Snappt, which specializes in assisting apartment property managers with document fraud detection, reported that of the nearly 3.3 million application documents its platform scanned in 2023, approximately 177,000 were fraudulent. That represents an average fraud rate …
By Angela Adolph, Esq. of Kean Miller LLP Federal courts rarely adjudicate property tax matters, which have traditionally been the province of state courts. In May 2023, however, the U. S. Supreme Court issued a unanimous decision in a case that squared state property tax law up against the Fifth Amendment takings clause, which prohibits taking private property for public use without just compensation. Taken for taxes The events leading to Tyler vs. Hennepin County began in 1999, when Geraldine Tyler purchased a Minneapolis condominium that she occupied until she moved into a seniors housing community in 2010. Tyler retained ownership of the condominium but failed to pay property taxes on it for several years, resulting in approximately $2,300 in unpaid taxes and $13,000 in interest and penalties. Acting in accordance with Minnesota tax forfeiture procedures, Hennepin County seized the condominium and sold it for $40,000. This extinguished Ms. Tyler’s $15,000 tax debt, and Hennepin County kept the remaining $25,000. Minnesota’s tax forfeiture procedure required the county to give the delinquent taxpayer adequate notice of the tax sale; notably, the procedure lacked a mechanism for a delinquent taxpayer to assert a claim to any sale proceeds remaining after paying off …
By Channing Hamilton ATLANTA — Investment markets have been tumultuous over the past year, with high interest rates and inflation impacting the flow of debt and equity across the commercial real estate industry. Last year, many investors and brokers chose to weather the storm and try to make it to 2025, when it was estimated that interest rates would begin to moderate. Recently, however, conditions seem to be improving in the seniors housing sector, where many investors are leaving behind the “survive till 2025” strategy that defined 2023. Editor’s note: InterFace Conference Group, a division of France Media Inc., produces networking and educational conferences for commercial real estate executives. To sign up for email announcements about specific events, visit www.interfaceconferencegroup.com/subscribe. “The relative positioning of seniors housing compared with other real estate asset classes has improved dramatically since last year,” said Blake Peeper, senior managing director of Bridge Investment Group, which is based in Salt Lake City. Peeper attributed his optimism in the seniors housing sector to a variety of factors. “Supply and demand dynamics are in our favor,” he explained. “There’s been a lot of confidence in future net operating income (NOI) growth, and the bid-ask spread has really narrowed. All of that …
By Taylor Williams ATLANTA — Seniors housing has long been established as a viable property type within the spectrum of commercial real estate investment, and at the institutional level, major seniors housing owners oftentimes happen to be major healthcare owners as well. The pairing is only logical. Seniors tend to require disproportionate amounts of healthcare resources, which is why ideal sites for their residential facilities tend to have proximity to hospitals. It also explains why the staffers who make these facilities run often have medical training backgrounds. Therefore, to continue to evolve as an asset class and investment proposition, it follows that seniors housing owners must, from top to bottom, deepen their embrace of healthcare technologies and operating philosophies within their properties. Editor’s note: InterFace Conference Group, a division of France Media Inc., produces networking and educational conferences for commercial real estate executives. To sign up for email announcements about specific events, visit www.interfaceconferencegroup.com/subscribe. At the InterFace Seniors Housing Southeast conference in Atlanta in late August, several panelists representing prominent owner-operators encouraged a crowd of 400-plus attendees at the Westin Buckhead Hotel to do just that. Incorporating both tangible and intangible features of pure-play healthcare properties and operations reflects an …
Technology Can Complement — But Never Replace — The Human Touch in Seniors Housing Communities, Say InterFace Panelists
by John Nelson
ATLANTA — Though the older population is often seen as removed from modern technology, tech products offer great promise to the seniors housing sector. Participants in the “Technology Revolution: Enhancing Resident Care and Operational Cost Effectiveness” panel at the InterFace Seniors Housing Southeast conference (held recently in Atlanta) all agreed on this point. Importantly though, the panel — which was moderated by Mark Petty, vice president of corporate accounts with ICON — also highlighted the fact that seniors housing is an industry rooted in human interaction. Given this fact, the panelists concluded that technology can complement and enhance, but never replace, the human touch. Editor’s note: InterFace Conference Group, a division of France Media Inc., produces networking and educational conferences for commercial real estate executives. To sign up for email announcements about specific events, visit www.interfaceconferencegroup.com/subscribe. Three Questions A strategic approach in the purchase and application of technology within seniors housing communities is paramount, pointed out Joe Jasmon, CEO and managing partner of American Healthcare Management Group. In addition to being highly helpful, the products offered by tech companies can be costly. “To have tech just to have tech is really a waste of time, effort and money,” asserted Jasmon. …
By Ari Rastegar, founder, CEO, Rastegar Property Co. Artificial Intelligence (AI) is no longer just the future — it’s the present. This technology is reshaping industries across the globe, from virtual assistants to autonomous vehicles and beyond. As AI becomes a dominant force, it’s critical that industries, particularly real estate, embrace this transformative technology to unlock unprecedented value. The real estate industry has been historically slow to adopt cutting-edge technologies, but this delay presents a golden opportunity. Those of us who invest now, who see the future coming and align ourselves with it, stand to revolutionize the industry. At Rastegar, we’ve long been focused on identifying trends before they emerge. We see AI as one of the most powerful tools in our arsenal, both domestically and internationally. It’s not just about improving efficiencies or enhancing the customer experience — it’s about rethinking the very way capital is raised, assets are selected and operations are managed. This is a new era, and we are stepping into it full throttle. Rastegar has recently appointed its first chief technology officer, a move that underscores our commitment to building custom, in-house AI solutions tailored to our vision of the future. The level of technological …
As a bridge lender across the full spectrum of seniors housing, Live Oak Bank has been able to capitalize on the limited liquidity in today’s market that has resulted in stalled transactions and refinancing challenges in this niche property sector. “Trust me, I have a certain advantage right now with the lack of lenders [active in the space], and I enjoy that because it enables me to be very strategic on relationships and the people that I choose to partner with and grow. But having liquidity back in our market is necessary for a healthy seniors sector,” believes Chad Borst, managing director of seniors housing at Live Oak Bank, headquartered in Wilmington, North Carolina. Editor’s note: InterFace Conference Group, a division of France Media Inc., produces networking and educational conferences for commercial real estate executives. To sign up for email announcements about specific events, visit www.interfaceconferencegroup.com/subscribe. Borst would like to see banks that moved to the sidelines in recent years due to the disruption in the capital markets return to the playing field. “I want the permanent financing market to open up more broadly. I want other banks to come back because it will help the overall health of our …
By Erik Higgins and Tiffany Kalloor, associate principals at Hoefer Welker While providing top-quality patient care can never be replaced as a priority, the design of healthcare facilities is a major factor in creating an overall environment that supports healing and well-being for patients and staff. In the ever-evolving landscape of healthcare real estate design, new trends continue to reshape how providers utilize facilities. This is particularly true for behavioral healthcare spaces. It is crucial to have architecture, engineering and construction (AEC) partners who share a commitment to empathetic and flexible design, incorporating diverse viewpoints and staying current with changing technology. Healthcare organizations expect design plans that are at the forefront of innovation and that extend beyond functionality — designs that benefit the holistic patient experience. With bespoke patient spaces, designated areas for employee wellness, the integration of biophilic design and state-of-the-art technology, the behavioral health design landscape is rapidly adapting. This requires balancing escalating construction and renovation costs and amenities no longer considered optional. Recently, we’ve seen the following features successfully incorporated into designs of healthcare facilities: Personalizing Patient Experiences Behavioral healthcare facilities have become committed to providing options for patients to personalize their rooms. Whether it’s lighting, art or …
ATLANTA — Staffing, particularly at the regional director level, kicked off the discussion at the “Best in Class Operators’ Blueprints for Success in a Challenging Market” panel at the 11th annual InterFace Seniors Housing Southeast conference on Wednesday, Aug. 28 in Atlanta. Pilar Carvajal, founder and CEO of Innovation Senior Living, said her firm is focused on developing from within and rewarding those who have worked hard for the company. “We are keeping a very close focus internally. We think that’s where we will find our talent as we grow,” said Carvajal. Examples include developing the resident care director into an executive director or the executive director into a senior executive director who oversees more than one property. Joining Carvajal on the panel were Lindsey Hacker, executive vice president and CFO of Distinctive Living; Kristin Kutac Ward, co-CEO of AgeWell Solvere Living; Lou Maranto, senior vice president of sales for Discovery Senior Living; and Todd Filippone, president of SRI Management. Charles Mann, chief sales officer and co-founder of Accushield, a provider of security and entry management software for the industry, moderated the discussion. InterFace Conference Group, a division of France Media, hosted the event at the Westin Buckhead. “We’re constantly looking …