LOS ANGELES — Fashion specialty retailer Nordstrom Inc. has launched Nordstrom Local, the company’s latest retail concept where customers can shop and access Nordstrom services in a central location. The new concept will launch in West Hollywood on Oct. 3, the same day as the company’s Westside Pavilion store relocation to Century City.
Nordstrom Local will have a 3,000-square-foot footprint, much smaller than an average 140,000-square-foot Nordstrom store. This service-focused concept store has no dedicated inventory. Customers will have access to personal stylists who can transfer merchandise in for customers, as well as services like buying online but picking up in the store, alterations and tailoring, and manicure appointments. Customers will also be able to make returns at Nordstrom Local from Nordstrom stores, Nordstrom.com and Trunk Club.
Nordstrom Local will have one styling suite and eight dressing rooms surrounding a central meeting space where customers can sit, enjoy a glass of wine or beer, and chat with personal stylists.
Nordstrom operates 356 stores in 40 states. The company also owns Trunk Club, a personalized clothing service.